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Support categories

• Account help, signup, login, and profile access issues.
• Safety or report issues, harassment, or fake profile concerns.
• Payment issues related to Spark, Prime, Aura, or PayU.
• Delete account requests and privacy-related help.
• Locked profile updates such as name, city, or dating intention requests.
• Suspension appeals and moderation review questions.

For urgent safety issues

If someone is harassing, impersonating, scamming, or making you uncomfortable, use report or block inside the app and email us with the same registered email or phone number if you need follow-up help.